Have you shipped an individual or a few orders and would like to update the order in our system. Instructions for marking individual completed orders as shipped is listed below. However, if you have a large number of orders to mark as shipped this can be done internally. Please email hello@crowdox.com for help with marking large number of orders as shipped.
How to mark an individual order as shipped:
1) Locate the order.
Click on 'Orders' in the side left menu bar then search the backer's name, or email.
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2) Select 'Actions'.
Actions drop-down menu is found in the top right corner.
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3) Select 'Mark as Shipped'
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4) Confirm.
Confirm that you would like to mark the order as shipped.
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5) View Order.
The order status will be updated to Lock by Ship. You'll see a lock in the top left corner of the order when the order is locked. Additionally, the products within the order will be locked with a shipping icon. If you need to unlock the order, click the 'Unlock Order' button in the top right corner.
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