Communication

Email templates to help with communicating important information with backers.

Project Successfully Funded + Next Steps

When to post: As your campaign is ending or the following day.. Thank you to all of our backers for helping us reach our goal and making our project a reality! There are a couple steps that need to t…
Updated 5 years ago by Nathan Palmer

Crowd Ox Surveys Have Launched!

When to post: Day before or day of survey launch. We have teamed up with the kind people over at Crowd Ox to send you an extremely simple survey in order to collect the info we need to fulfill your r…
Updated 3 years ago by Nathan Palmer

How to Edit an Email Template

There may be changes you'd like to make to the email templates available. Click here for an overview of each template available. The email templates use liquid syntax for editing. How to edit an emai…
Updated 5 years ago by Cristina Mihalik

Last call for survey completion!

When to send: Depending on how you are managing your fulfillment, you may want to lock down all completed surveys at once, or you may lock down by country/reward level. The following update is based…
Updated 5 years ago by Nathan Palmer

Available Email Templates

There are a few standard emails that backers can receive when the surveys are live. You can now access and edit the email templates, as well as create new templates. We encourage projects to use Kick…
Updated 5 years ago by Cristina Mihalik
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